Who we are
Capitara Ltd (company number 17124927, registered office Brulimar House, Jubilee Road, Middleton, Manchester M24 2LX) is the data controller for personal data collected through this website. We are registered with the Information Commissioner's Office, registration number ZC114130. Contact us about your data at info@capitara.co.uk.
What we collect
- Details you give us in an enquiry: name, phone, email, company, and information about the property and loan you want.
- Information gathered while arranging finance: identity and address checks, details of your assets, liabilities and experience, and property information.
- Where we record phone calls, the recording and any transcript or AI-generated summary of it. We tell you at the start of a call if it is recorded.
- Basic, cookie-free website analytics: pages viewed and approximate location, which don't identify you.
Why we use it, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and calling you back | Steps at your request before entering a contract; legitimate interests |
| Recording and transcribing calls, so we keep an accurate record of what was discussed about your deal | Legitimate interests |
| Arranging finance with a lender | Performance of our agreement with you |
| Anti-money-laundering and fraud checks | Legal obligation |
| Sending you news about products | Your consent, which you can withdraw at any time |
Who we share it with
We share your details with a lender only when you ask us to proceed with an application. We also use trusted service providers to run our business, including our customer relationship management system, our business phone and call transcription provider, email and website hosting. They process data only on our instructions. We may share data with regulators, law enforcement or our AML supervisor where the law requires.
How long we keep it
Enquiries that don't proceed, including call recordings and transcripts, are kept for up to 2 years. Records of arranged loans and AML checks are kept for at least 5 years after the business relationship ends, as the Money Laundering Regulations require.
Your rights
You can ask to see, correct or delete your data, restrict or object to how we use it, or move it to another provider. You can withdraw consent to marketing at any time. To make a request, contact us. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website does not set advertising or tracking cookies. Our analytics are cookie-free. Your browser may store details of a Deal Check calculation for the length of your visit so the enquiry form can include them.
Last updated 20 October 2026.